Peak Retail transforms touchscreens, tablets and smartphones into key sales and retail management tools. The solution provides sales support by focusing on service, information, customer experience and ‘learning on the job’ by the staff.
The core of the solution is a user friendly application for the consumers, either to operate with or without assistance of the sales staff, that provides easy access to detailed product information and supports them in making the right purchase decision.
For the retailer, there is an administration panel available that makes it easy to update product information on the ranges available, latest promotions, new products etc.
Peak Retail statistics provides insights into the customer profiles, preferences and buying habits. This is an important basis for further optimization of the product range and services offered to the customer.
The Peak Retail solutions in 8 nutshells:
Shop employees remain crucial
The ‘key to success’ is to change the routine of the current store personnel. Peak Retail offers the right tools to make them service-oriented and thus help the customers make the right purchases.
Peak Retail offers an all-round solution to reform the store employees into proactive sales staff through training. The Peak Retail solution ensures that employees feel satisfied and happy thanks to their professional success.